How can I get in touch with you?
You can reach us through our Contact page, by email, or via direct message on Facebook. We aim to respond to all inquiries as soon as possible.
Do you care for all types of pets?
We specialize in dogs, but may accommodate cats or other small animals on a case-by-case basis. Please contact us before booking if you have a non-standard pet so we can ensure we're the right fit.
How much do your services cost?
Pricing varies by service type and duration. You can view our full pricing on the Booking page. We believe in transparent, fair pricing with no hidden fees.
What is your cancellation policy?
We understand plans change! Cancellations made 48+ hours in advance receive a full refund. Cancellations within 24–48 hours receive a 50% refund. Same-day cancellations are non-refundable.
What areas do you serve?
We currently serve the Kershaw county area. During booking, you'll be prompted to enter your address to confirm you're within our service zone. If your unsure please fill free to contact us!
What is the meet-and-greet, and is it required?
Yes! All new clients are required to complete a complimentary meet-and-greet before their first booking. This 20–30 minute visit allows us to meet you and your pet, review care instructions, and ensure we're the perfect fit for your family.
How do I book a service?
Booking is easy! Simply visit our Booking page, select your desired service, choose your preferred dates and times, and submit the booking. We will reach out as soon as possible. New clients will be required to complete a complimentary meet-and-greet first.
Still have questions?
We'd love to hear from you. Reach out anytime and we'll get back to you as soon as possible